Keep your VIP guests happy and improve retention and loyalty with customized season pass programs. PDC’s Smart® RFID wristbands are a safe, secure solution that allows season pass holders to carry account balances between visits, accumulate loyalty points, and redeem instant coupons—all while integrating with your park’s selected RFID applications.
It is 8-10X’s more Profitable to Retain a Customer Than to Acquire a New One
PDC’s Smart Band® RFID Wristband System has helped us boost guest satisfaction and provide a ‘wow factor’ that separates us from other resorts in the area,” said . The bright and eye-catching custom design we choose for the wristbands provide us with free advertising, as our guests often leave the resort during their vacation to visit the beach, local attractions, and to shop.
PDC’s Smart Band® RFID Wristband System has helped us provide convenience and efficiencies to our guests that truly distinguish our resorts as innovators in the travel and destination industry.
The RFID system really is the ultimate service convenience that Great Wolf offers our guests. While there are so many benefits that the system offers, it all boils down to providing great guest service and unforgettable guest experiences.
Increase Revenue & Profits
Loyal customers buy more and pay more, are cheaper to serve, and refer other customers. RFID Season Pass, Customer Loyalty & VIP Programs will help your park deliver a superb guest experience to keep them coming back.
Elevate the Guest Experience
Allow guests to carry an account balance between visits, accumulate loyalty points, provide customized messages and coupons, provide cross-sell and up-sell offers that result in increased park spending
Retaining happy customer’s costs up to 6 times less and is 8-10X’s more profitable than acquiring a new customer.
Instant Data & Analytics
Delivers access to real-time data and reports from customers & purchasing channels to identify at-risk customers based on behavioral activity and in-activity